Your Questions, Answered

Everyday Orders

  • To place an order, simply email, text, or message me on any of my social media pages. Online ordering is coming soon!

  • Ideally, please order at least 3–5 days in advance. More notice may be needed for larger arrangements, specific flowers or busy dates.

  • You’re welcome to share your favourites, but specific varieties cannot always be guaranteed due to seasonality and wholesaler availability. I’ll always aim to create something with the same overall style, colour palette and feeling.

  • Every arrangement is handmade and unique. The photographs are examples of my style, so your flowers may vary depending on the season and what looks best at the flower market.

  • Yes, a handwritten message can be included with the flowers.

    Cards are coming soon too!

  • Trim the stems, place them in fresh water, remove any leaves below the waterline and keep the flowers away from direct sunlight, radiators and fruit. Change the water every couple of days.

  • I’ll normally ask whether there is a safe place where the flowers can be left. If not, I’ll try to leave them with a neighbour or contact the customer. Flowers will never be left somewhere unsafe or exposed to bad weather.

Wedding Flowers

  • Usually as early as possible, particularly for peak wedding season. 6–12 months is ideal, but last-minute enquiries are still welcome if I have availability.

  • No! I work with your budget and what you’re looking for. I create everything from bridal bouquets and buttonholes to full venue flowers.

  • Your wedding consultation will be free. We will discuss your venue, colour palette, outfits, favourite flowers, inspiration, budget and the arrangements you need. I will also create a moodboard and initial quote

  • No!! I am here to guide you and bring your wants/needs to life! You can bring photographs, colours or general ideas, but if not, don’t stress!

  • Yes, I will always advise what is realistically achievable and suggest where your budget will have the most impact.

  • Delivery, installation and collection can be quoted depending on the venue and arrangements.

Sympathy Flowers

  • I create personal, natural floral tributes, including funeral sprays, wreaths, sheaves, posies and smaller arrangements for the home. Each piece is designed with care and can be tailored to reflect the person being remembered.

  • You can contact me by email, message or through the enquiry form. We can discuss the type of tribute you need, your preferred colours, any meaningful flowers and the funeral details.

  • Ideally, please allow at least five to seven days. However, I understand that this is not always possible, so please contact me and I will always try to help where I can.

  • Yes. I can incorporate favourite flowers, colours or personal details wherever possible. Specific varieties depend on seasonality and availability, but I will always aim to create something that carries the same meaning and feeling.

  • Local delivery is available within selected areas of North Somerset for an additional charge. Collection can also be arranged.

  • Not at all. Tributes can be soft, natural, colourful, wild, delicate or more traditional. I believe funeral flowers should feel personal to the individual rather than simply following a set design.

  • Yes. Inspiration photographs are always welcome. I will use them as a guide while creating an original arrangement in my own floral style.

  • Yes. A handwritten sympathy message can be included with your flowers. Please send the wording exactly as you would like it written.

  • Yes. Flowers can be delivered directly to the funeral director, crematorium, church or another agreed location. I will need the full address, funeral time and the name of the person the tribute is for.

  • Prices depend on the size, flower choices and style of the tribute. I will discuss your budget with you and provide a clear quote before any flowers are ordered.

  • Each subscription includes a seasonal, hand-tied bouquet created in The Crafted Garden’s bright, whimsical style. Every bouquet will be slightly different and designed using the best flowers available at the time.

  • This is up to you - most subscriptions are on a monthly basis. Your flowers will usually be prepared during the second weekend of each month, with the exact collection or delivery date confirmed in advance.

  • You’re welcome to share any colours you love or dislike. However, specific flowers cannot always be guaranteed, as each bouquet is created around seasonality, quality and availability.

  • No, and that is part of the fun! Each month will feature a different selection of flowers, colours and textures. Occasionally, bouquets may also be inspired by a seasonal theme.

  • Local delivery is available within selected areas of North Somerset for an additional charge. Collection can also be arranged.

  • Absolutely. Flower subscriptions make a lovely gift for birthdays, thank-yous, anniversaries or simply to brighten someone’s month. A handwritten message can also be included.

  • Please contact me as early as possible if you need to pause or cancel. Once flowers have been ordered for that month, the payment may be non-refundable.

  • Please let me know in advance. Where possible, your flowers can be moved to another date, collected by someone else or gifted to another recipient.

Subscriptions